Purchasing Terms & Conditions
These Purchasing Terms and Conditions apply to the purchase and sale of products (“Products”) through www.mereclothing.com (we will refer to as the “Mere” throughout).
By placing an order for such Products, you agree to be bound by, and accept, these terms and conditions. All terms and conditions are subject to change by Mere without prior written notice at any time, in our sole discretion, however, we will post any changes to the terms and conditions on this Website, and the new policies will apply only to purchases made after any changes. You should review these terms and conditions prior to purchasing any Product.
1. Order Acceptance and Cancellation
Your receipt of an electronic, or other form of, order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If applicable, your order will be refunded in the original form of payment. If your credit card has been charged and your order is canceled, we will immediately issue a refund to your credit card account in the amount of the charge and notify you that your order was canceled. Orders placed using Site Credit will be available immediately to use once the order is canceled. Promotions will be refunded and reactivated in your account, as long as the promotion has yet to expire.
2. Shipping Policy
We offer FREE shipping on all U.S. orders. No minimums or coupon codes required. Applicable
taxes will be applied.
Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or
holidays), however some orders will take 24-48 hours to process. Your order will be shipped via
USPS Standard Shipping unless you select an alternative.
Standard Domestic Shipping
Estimated Delivery Time and Cost
5-7 business days FREE!!
2-3 business days $10 USD
1-2 business days $20 USD
Please note that the posted shipping time frame, if provided, may vary from item to item. The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization.
These shipping terms, including the terms set forth in our Shipping Guidelines, are accepted by you by placing an order with us. All orders are dispatched with ‘No Signature Required’ and may be left at a residence deemed safe by the delivery company. Mere is not responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature. If you prefer to have your order shipped with ‘Signature Required’ please contact [email protected] so that we may make arrangements. Mere is also not responsible for any international shipping delays caused by the customs clearance process.
3. Taxes and International Shipping Policy
If you are shipping within the United States of America, sales tax will be charged on orders shipping to Massachusetts. For preorder Products, this tax will be charged at such time as the Product is ready for shipment and for all other Products, this tax will be charged at the time you place your order for the Product.
No other tax or import duty will be applied to orders shipped within the United States.
Purchaser is responsible for any use taxes in their respective states.
If you are shipping outside the United States, the shipment will be on a DDU (Delivery Duty Unpaid) basis and no taxes or duties will be charged by Mere. This detail will be noted at Checkout and on the confirmation email sent once order has been placed. As the recipient, you will be responsible and liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.
4. Payment Terms
Terms of payment are within our sole discretion and, unless otherwise agreed by us by our written confirmation, shall be as follows:
– All payments may be processed in United States dollars. Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below. Payments made on debit/credit cards outside of US Dollars will be calculated using currency conversion on the day of the transaction. You agree that Mere is not responsible for any credit shortages due to currency conversion rates.
– If you order Products available for immediate shipping from our website, you will be required to pay the full amount due, plus shipping fees and any applicable taxes and/or duties associated with the Product at the time you place your order. International customers will be responsible for any and all applicable VAT and import taxes/duties.
– Please be aware that for preorders you should expect a wait period of approximately four to six (4 to 6) months between the date you place your order and the date that the Product is ready for shipment. The estimated delivery window will be noted on the Product page of the respective presale.
Once a pre-order option is closed and the preorder accepted by Mere, we will not be able to make changes to the order. This includes size changes, style changes, quantities, etc. We will try to accommodate late preorder requests, but this is purely at our discretion. As soon as the preorder has been placed and the pre-order has closed, it cannot be canceled unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested. Any delays, production changes, or cancellations will be communicated to the customer as soon as it is confirmed. Any other cancellation requests are at the discretion of Mere, and may only be refunded as Site Credit.
6. Return Policy
Mere offers complimentary return shipping on all orders**. We are pleased to accept timely returns of new and unused products within 14 days from the date you received your order. You have 30 days after the item was purchased for a store credit.
**Certain sale items and final sale items are not eligible for return.
Pre-orders placed across multiple cards will be refunded to the same cards used, regardless of the cards being removed from the site, cards expiring, or updating card information.
Your products must be returned in the original packaging, unused, unwashed, including any boxes, and other signature packaging materials, including hang tags. If your order did not include the proper packaging or arrived damaged, please email [email protected] immediately.
Any returned products which are damaged, do not include the packaging materials, soiled, or altered may not be accepted and will be returned to you. Refunds or credits will not be processed until the items are satisfactorily returned and inspected by Mere.
Once your package has been received, your refund or exchange will be processed within 5-10 business days. If there is a refund due, a credit will be issued in the original form of payment. The credit may not show up until your credit card’s next monthly billing cycle. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
7. Changes in Products and Pricing
We may update and revise our offerings of Products at our discretion and may discontinue Products at any time without notice. All pricing for the Products is subject to change. For all of our prices and Products, we reserve the right to make adjustments due to changing market conditions, Product discontinuation, price changes, errors in advertisements, and other extenuating circumstances.
7. Limitation of Liability
In no event shall we have any obligations or liabilities to you or any other person for loss of profits, for loss of business or use, or for incidental, punitive, special or consequential damages, whether based on contract, tort (including negligence), products liability, or any other theory or form of action, even if we have been advised of the possibility thereof, arising out of or in connection with the sale, delivery, or use of the Products. Our sole and entire maximum liability (and the liability of our suppliers) for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the Products you have
ordered through our Website. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusions may not apply to you to the extent such jurisdiction’s law is applicable to your purchase of Products.
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof. These terms and conditions may not be altered, supplemented, or amended by the use of any other documents. The laws of the
Commonwealth of Massachusetts, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this Website and the purchase of Products. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the State and Federal Courts of Massachusetts with respect to such matters.
Effective as of (September/05/2017)